Produkter, tjänster och digitalt innehåll kan ibland bli tillgängliga för dig ("du/dig" eller "användare") via Twitch Interactive, Inc. eller deras samarbetspartner (hänvisas här som "oss", "vi" eller "Twitch") i anslutning till Twitchs webbplatser, programvara eller andra tjänster som Twitch erbjuder ("Twitch-tjänst"). Genom att köpa produkter, tjänster eller digitalt innehåll, inklusive gåvor till andra användare via en Twitch-tjänst som länkar till dessa säljvillkor ("underordnade produkter och tjänster"), visar du att du har läst, förstått och godkänt att följa säljvillkoren som gäller vid tidpunkten för köpet ("säljvillkor"). Dina köp av underordnade produkter och tjänster och användandet av en Twitch-tjänst går även under Twitchs användarvillkor ("användarvillkor"), som ingår häri som referens.
These Terms of Sale are subject to change without prior written notice, in Twitch’s sole discretion. If Twitch changes these Terms of Sale, and we provide notice, we may do so by sending an email, posting a notice on the Twitch Service or updating the “Last Updated” date above. Please check these Terms of Sale periodically for those changes. Any modified terms will apply to any purchases made after such changes are posted on the Twitch Service. Therefore, you should review these Terms of Sale prior to each purchase so you will understand the terms applicable to such transaction. If you do not agree to these Terms of Sale, do not make any purchases on the Twitch Service.
PLEASE READ THESE TERMS OF SALE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS, AND A DISPUTE RESOLUTION CLAUSE THAT GOVERNS HOW DISPUTES WILL BE RESOLVED.
To make a purchase on the Twitch Service, you must be a registered Twitch Service user and comply with these Terms of Sale (including the Terms of Service. You acknowledge that you are responsible for maintaining the security of, and restricting access to, your account and password, and you agree to accept responsibility for all purchases and other activities that occur under your account. Twitch sells its Ancillary Products and Services only to those users who can legally make purchases with a credit card. If you are between the ages of 13 and 18 (or the legal age of majority in your state of residence), you may make purchases on the Twitch Service only with the permission of a parent or guardian. Twitch reserves the right to refuse or cancel orders or terminate accounts, at any time in its sole discretion.
Twitch may offer certain Ancillary Products and Services in connection with the Twitch Service on a subscription basis with recurring payments (“Subscription Services”). Subscription Services may renew automatically, with payment due prior to each renewal. You agree to pay your subscription fee in advance of receiving any such Subscription Service. Twitch reserves the right to discontinue or modify any subscription fee payment option. If we discontinue or modify a subscription payment option, we will provide notice of such discontinuance or modification. You must affirmatively consent to the new payment terms in order to continue receiving the Subscription Services. If you do not affirmatively consent, your subscription will be cancelled. Also, if you are signing up under any promotional subscription fee, some additional restrictions may apply. These restrictions, if any, will be provided to you before you sign up for the applicable Subscription Service that is subject to the promotion.
You are responsible for all charges incurred under your account. Twitch reserves the right to deactivate Subscription Services to your account if payment is past due, regardless of the dollar amount.
Om du väljer en prenumerationstjänst (inklusive förbetalda prenumerationsalternativ, prenumerationsgåvor eller kanalprenumerationer som övergår till en månatlig betalningsplan när den förbetalda perioden går ut) ger du härmed Twitch tillåtelse att automatiskt dra prenumerationsavgiften med din valda betalningsmetod i början av varje giltig betalningsperiod. Din eller mottagarens tillgång till prenumerationstjänsterna kommer inte att etableras förrän Twitch har verifierat att kreditkortet eller andra betalningsuppgifter du gett Twitch är korrekta och att ditt betalningskonto inte har några anmärkningar.
You further agree that Twitch may charge any other applicable fees for the Twitch Service or Ancillary Products and Services, if disclosed to you in connection with your purchase, to your payment method, including any early termination fee.
You are required to keep your billing information current, complete and accurate (for example, if you move, be sure to update your billing address, if you get a new credit/debit card, make sure you update the card number and/or expiration date) and notify Twitch if your selected payment method is cancelled (e.g., for loss or theft).
Twitch reserves the right to suspend or terminate your access to any Subscription Service that is a part of the Twitch Service without notice upon rejection of any charges or if your payment method (or its agent or affiliate) seeks return of payments previously made to Twitch when Twitch believes you are liable for the charges.
You may choose not to renew your Subscription Service at any time.
For Subscriptions Services, you may choose to not renew by selecting the “Do Not Renew” option under your subscription settings in the relevant Twitch Service or by contacting customer support via e-mail (e.g., firstname.lastname@example.org).
Your cancellation is effective at the end of the current subscription term.
You may cancel the subscription within seven days from the date of subscription, provided that the charges for the period already used are not refundable. You may request a refund by contacting customer support via e-mail (e.g., email@example.com).
Purchases made by a minor may be cancelled by the minor or the minor’s parent or legal guardian in case the parent or legal representative does not consent to the purchase made by the minor.
The Ancillary Products and Services that Twitch may offer, on a promotional basis or for purchase, may include Bits, which are digital content (i.e., animated emoticons) that allow users to celebrate moments and express appreciation for specific broadcasters using the cheering feature (“Cheering”) on the Twitch Service (“Bits”). Users may also use Bits in Extensions (as defined below) to obtain other digital items or experiences. The Ancillary Products and Services may also include certain Twitch rewards or benefits provided to Users of Bits (“Rewards”). Your use of Bits or Rewards is subject to the Terms of Service, including the Bits Acceptable Use Policy, which is incorporated herein by reference.
You may not use more more than 10,000 Bits per emote and may not use more than 250,000 Bits per message.
Bits and Rewards have no monetary value (i.e., are not a cash account or equivalent), and do not constitute currency or property of any type. Bits and Rewards cannot be sold or transferred to other Users, and cannot be exchanged for cash or for any other goods and services. Users have no property, proprietary, intellectual property, ownership, or monetary interest in promotional or purchased Bits, which remain Twitch digital content subject to the Twitch Terms of Service, or in Rewards. Except as required by applicable law in your jurisdiction, Bits are non-refundable. Bits that are used for Cheering, or in Extensions for digital items or experiences, will not be returned. We do not recognize the transfer of Bits or Rewards (including for money or any other consideration or items of value whether inside or outside of the Twitch Service). Accordingly, you may not purchase, sell, barter, or trade any Bits or Rewards, or offer to purchase, sell, or trade any Bits or Rewards. Any such attempted transfer will be null and void.
Although Twitch may share revenue generated from the sale of Bits with the broadcaster or an Extension developer receiving the Bits subject to the agreement solely between Twitch and the broadcaster or developer as the case may be, Bits are not intended to be used as a means to provide financial support to the broadcaster or developer, and Twitch makes no assurances to any User that any broadcaster or Extension developer receiving Bits will receive a revenue share.
Twitch does not guarantee that Bits or Rewards will be available at all times or at any given time. Twitch does not guarantee that we will continue to offer Bits or Rewards for any particular length of time. Twitch may modify Bits or Rewards at our sole discretion, and such modifications may make Bits or Rewards more or less common, desirable, effective, or functional. Twitch may immediately suspend or terminate Bits or Rewards for any or no reason, in our sole discretion, and without advance notice or liability. The number of Bits required to be used to earn Rewards may be substantially increased, any Reward may be withdrawn, and restrictions on any Reward or Reward redemption may be imposed at any time, even though such changes may affect the value or utility of Bits or Rewards, or the ability to obtain certain Rewards. In accumulating Bits, Users may not rely upon the continued availability of any Reward or Reward level, category or tier.
Twitch reserves the right to change and update our inventory of Bits without notice. Twitch reserves all right, title and interest in Bits and Bits inventories, and all associated copyrights, trademarks, and other intellectual property rights therein. Except as required by applicable law, any unused Bits inventory will be forfeited to Twitch upon termination of your Twitch account.
Twitch reserves the right to deactivate a User from any Twitch service for any reason or no reason. Once a User has been deactivated, any Bits or Rewards accumulated by that User will be forfeited and may not be reinstated.
You have the right to cancel your purchase and obtain a refund within seven days from the date of the purchase, provided that you have not used any of the Bits purchased in this transaction, at which point Twitch will deduct the purchased Bits from your account. Your purchase cannot be cancelled, irrespective of the date of the purchase, if you have used any of the Bits purchased in a transaction.
Purchases made by a minor may be cancelled by the minor or the minor’s parent or legal guardian in case the parent or legal representative does not consent to the purchase made by the minor.
Twitch Prime är en samling medlemsförmåner som erbjuds i vissa länder av Twitch och dess samarbetspartner till medlemmar i Amazon Prime- och Prime Video-program. Du måste länka ditt Twitch-konto till ditt medlemskap i Amazon Prime eller Prime Video med de verktyg vi tillhandahåller för att ta emot Twitch Prime-förmåner. Ditt användande av Twitch Prime-medlemskapets förmåner omfattas av de villkor som gäller för medlemskapet (USA, Mexiko, Kanada, Storbritannien, Tyskland, Österrike, Frankrike, Belgien, Italien, Spanien, Nederländerna, Luxemburg, Singapore, Japan eller Australien) eller, om du är medlem i Prime Video, de villkor som gäller för ditt Prime Video-medlemskap. Om du får tillgång till Twitch Prime-förmåner i samband med en kampanj kan ytterligare villkor gälla. De beskrivs i så fall i kampanjen. All information du lämnar till Amazon omfattas av tillämplig Amazon Privacy Notice. Vi och våra samarbetspartner kan skicka e-postmeddelanden eller annan kommunikation relaterat till programmet och dina förmåner (oavsett eventuella inställningar eller preferenser du angett på Amazon eller dina Twitch-konton).
Ancillary Products and Services that Twitch may offer include certain digital goods sold via the Twitch Extensions program. This program allows broadcasters to embed interactive, custom, third-party content and applications on their channel pages, through which such items may be purchased by Users.
Twitch does not guarantee that Extension developers will continue to offer any particular digital goods, or that broadcasters will keep particular Extensions active on their channel pages, for a minimum length of time. Developers may modify the digital goods made available in their Extensions, and Twitch may change its policies for what categories of items may be made available in connection with the Twitch Extensions program. Extension developers may deprecate or significantly change their Extensions over time. Twitch does not guarantee any level of availability for Extensions, which may experience periods of unavailability from time to time. Twitch may immediately suspend or take down Extensions that violate our terms and policies in our sole discretion. The foregoing events may occur without advance notice or liability and make the items you have purchased unavailable or less common, desirable, effective, or functional.
You acknowledge and agree that the price for digital goods sold through Twitch Extensions may change at any time without notice, for any reason or for no reason.
Twitch may subsequently make digital goods that you have purchased usable on the Twitch Services only and prohibit use thereof on third-party services or websites.
Your use of any digital goods is subject to the Twitch Terms of Service and any applicable end user license terms of the relevant Extension developer. You can find out more about the specific Extension(s) operating on a given channel, including end user license terms, by clicking on the attribution links or icons that Twitch will make available on the channel page, for example, on the Twitch video player or at the bottom of an Extension's panel.
Except as required by applicable law, any unused digital goods you purchase will be forfeited to Twitch upon termination of your Twitch account. Twitch reserves the right to deactivate a User from any Twitch service for any reason or no reason. Once a User has been deactivated, any such goods accumulated by that User will be forfeited and may not be reinstated.
If sales of digital goods are discontinued for the Twitch Extensions program, you may have an amount of time deemed reasonable by Twitch in its sole discretion from the date the program termination is announced to use your remaining items. Any purchased items remaining in your account at the time of termination will be forfeited and no compensation will be provided.
When you make or receive the gift of a purchase on the Twitch Service, including in third-party Extensions, you have immediate access to, and use of, the Ancillary Products and Services you have purchased. Accordingly, except as detailed in these Terms of Sale, you lose your right to cancel once you have made your purchase, and we do not offer any refunds or credits, including, without limitation, fees for Subscription Services. Twitch reserves the right to modify this refund policy as set forth below at any time.
Unless otherwise specified in these Terms of Sale or required under the applicable law in your jurisdiction, games, in-game items, and other digital goods are not returnable after purchase, included those purchased in third party Extensions.
If you have problems with the download or installation of the game or with use of items purchased in Extensions, please contact Customer Support at help.amazon.com.
This refund policy is not applicable for items (whether games, in-game items, or other digital goods) you obtained as a result of your participation in the Twitch Prime program.
We currently accept major credit cards, certain debit cards, PayPal, various payment methods through Xsolla and/or such other payment methods we may make available to you from time-to-time through our site, as forms of payment. You are subject to all terms and conditions of the payment method you choose. By submitting an order through the Twitch Service, you authorize Twitch, or its designated payment processor, to charge the account you specify for the purchase amount. All payments are to be made in United States Dollars, except where other currencies are offered via the payment methods made available by Twitch.
Actual amount to be charged may vary depending on the exchange rate. Conversion fees and other incidental costs may be additionally included.
PLEASE NOTE: Our payment processing partners may request that you provide certain personal data (e.g., a valid government issued ID, your legal name, address, and date of birth) for the purpose of making payment through its financial institutions and complying with any federal and state laws and regulations. They may also communicate directly with you regarding any issues with a payment.
If a purchase has been declined online due to issues with your payment method, please ensure all data is correct and resubmit. If the transaction is not accepted online, please contact customer support via the email address made available to you in connection with the purchase. For purchases on the twitch.tv service, you may use firstname.lastname@example.org.
Twitch may impose an additional transaction fee based on transactions associated with Twitch Service, including a transaction fee applied to purchases from third parties. Such transaction fee will be disclosed to you prior to your consummation of the relevant transaction.
Your purchase and enjoyment of Ancillary Products and Services may be subject to additional third-party legal terms. For example, we may make available end user license agreements of third-party game developers and publishers with respect to the sale of digital games and in-game content on the Twitch Services. You are bound by such third-party legal terms and we encourage you to read them.
With respect to Ancillary Products and Services you purchase in connection with the Twitch Service, you acknowledge and agree that upon making such Ancillary Products and Services available to you (or to their intended authorized recipients), Twitch will have fully satisfied its obligation to deliver or otherwise provide such products, services or digital content, regardless of any failure or inability to use such products, services or digital content.
Twitch and its suppliers and licensors continually upgrade and revise the Twitch Service to provide you with new Ancillary Products and Services. Twitch may revise, discontinue or modify Ancillary Products and Services at any time without prior notice to you, and Ancillary Products and Services may become unavailable without notice. Twitch shall have no liability of any kind if an Ancillary Service that has been ordered is unavailable. If necessary, Twitch reserves the right to cancel an order or substitute an Ancillary Product or Service of equal or greater value when a product, service or digital content is unavailable. For example, for pre-paid purchases of multi-month channel subscriptions using Xsolla, in the event a channel stops being available, Twitch is unable to offer you a refund but, upon request, will upgrade you to a Turbo subscription for the number of months remaining on your original subscription.
We attempt to be as accurate as possible and eliminate errors on the Twitch Service; however we do not warrant that any Ancillary Products and Services or description, photograph, pricing or other information of a product, service or digital content is accurate, complete, reliable, current, or error-free. In the event of an error, whether on the Twitch Service, in an order confirmation, in processing an order, delivering an Ancillary Product or Service or otherwise, we reserve the right to correct such error and revise your order accordingly if necessary (including charging the correct price) or to cancel the order and refund any amount charged. In addition, we may, in lieu of a refund as provided in this paragraph, opt to provide you with a service credit, with a value equal to the amount charged to your payment method. Twitch reserves the right to determine and modify from time to time the exact nature of any such service credit, including conversion into one or more different types of Ancillary Products and Services credits. Your sole remedy in the event of such error is to cancel your order and obtain a refund or credit as set forth above.
Du är ansvarig för alla tillämpbara nationella, statsbaserade eller lokala omsättningsskatter, moms eller liknande skatter eller avgifter som tillkommer i samband med köp av produkter, tjänster eller digitalt innehåll åt dig själv eller till någon annan användare. När du köper en prenumeration eller digitala varor till en annan part som gåva beräknas skatter och andra avgifter för den transaktionen utifrån ditt boendeland. Om du inte betalar sådana avgifter, omsättningsskatter eller andra skatter för en transaktion bär du ansvar för skatterna eller avgifterna i de fall de senare tillkommer som avgifter i ditt köp och Twitch förbehåller sig rätten att samla in sådana skatter eller andra avgifter från dig när som helst.
THE TWITCH SERVICE AND ANY ANCILLARY SERVICES OR ANY OTHER SERVICES MADE AVAILABLE THEREON ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
THE TWITCH SERVICE AND ANY ANCILLARY PRODUCTS AND SERVICES OR ANY OTHER PRODUCTS, SERVICES OR DIGITAL CONTENT MADE AVAILABLE THEREON ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TWITCH AND ITS AFFILIATES, PARTNERS, LICENSORS AND SUPPLIERS (“TWITCH PARTIES”) DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. TWITCH CANNOT GUARANTEE AND DOES NOT WARRANT ANY SPECIFIC RESULTS FROM USE OF ANCILLARY PRODUCTS AND SERVICES OR ANY OTHER PRODUCTS OR SERVICES. TWITCH DOES NOT REPRESENT OR WARRANT THAT ANY ANCILLARY PRODUCTS AND SERVICES OR OTHER PRODUCTS, SERVICES OR DIGITAL CONTENT OR ANY PART THEREOF, ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE OR THAT ANY ASPECT OF THE TWITCH SERVICES, INCLUDING, WITHOUT LIMITATION, THE ANCILLARY PRODUCTS AND SERVICES OR ANY OTHER PRODUCTS, SERVICES OR DIGITAL CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THEREFORE, YOU SHOULD EXERCISE CAUTION IN THE USE AND DOWNLOADING OF ANY CONTENT OR MATERIALS AND USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES.
Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by Twitch. Nothing in these paragraphs will operate to exclude or limit warranties or liabilities which may not be excluded or limited under applicable law.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL TWITCH OR ITS DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR PURCHASE OR USE OF ANY ANCILLARY PRODUCTS AND SERVICES OR ANY OTHER PRODUCTS, SERVICES OR DIGITAL CONTENT, EVEN IF TWITCH IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, TWITCH’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU TO TWITCH FOR THE ANCILLARY PRODUCT OR SERVICE FROM WHICH THE CLAIM AROSE, BUT IN NO CASE WILL THE TWITCH’S LIABILITY TO YOU EXCEED $1,000. YOU ACKNOWLEDGE THAT IF NO AMOUNT IS PAID TO TWITCH FOR THE ANCILLARY SERVICE, YOU SHALL BE LIMITED TO INJUNCTIVE RELIEF ONLY, UNLESS OTHERWISE PERMITTED BY LAW, AND SHALL NOT BE ENTITLED TO DAMAGES OF ANY KIND FROM TWITCH, REGARDLESS OF THE CAUSE OF ACTION.
LÄS FÖLJANDE PARAGRAF NOGGRANT; DEN KRÄVER ATT DU LÖSER TVISTER MED TWITCH OCH BEGRÄNSAR DINA ALTERNATIV ATT SÖKA ERSÄTTNING FRÅN TWITCH.
Du och Twitch är överens om att lösa alla tvister som uppstår utav säljvillkoren eller din användning av Twitch-tjänsten, med undantag för att du och Twitch inte måste lösa tvister där endera parten söker rättvis befrielse eller annan befrielse från påstådd olaglig användning av upphovsrätter, varumärken, handelsnamn, logotyper, affärshemligheter eller patent. SKILJEFÖRBUDET HINDRAR DIG FRÅN ATT STÄMMA I DOMSTOL ELLER HÅLLA RÄTTEGÅNGSFÖRHANDLINGAR. Du och Twitch går med på att ni kommer varsko varandra i skrift om eventuella tvister inom trettio (30) dagar från det att den uppstår. Twitch ska varskos på Twitch Interactive, Inc., Attn: General Counsel, 350 Bush Street, 2nd Floor, San Francisco, CA 94104, USA. Du och Twitch är även överens om: att försöka hitta informella lösningar innan ni begär skiljeförfarande; att skiljeförfaranden ska hållas i San Francisco County, Kalifornien; att skiljeförfarandet bedrivs konfidentiellt av en skiljedomare i enlighet med reglerna i JAMS; och att de delstatliga och federala domstolarna i San Francisco County, Kalifornien har exklusiv rättsbestämmande över överklaganden mot skiljedomsutslag och över eventuella faror mellan parterna som inte omfattas av skiljedomen. Utöver grupptalan och de rättsmedel som nämns nedan har skiljedomaren befogenhet att tilldöma alla sorters ersättning som hade kunnat tilldömas av en domstol. Tvister mellan parterna regleras av detta avtal, lagarna i delstaten Kalifornien och tillämpliga lagar i Förenta staterna, utan att ge upphov till några principer om lagkonflikt som kan föreskriva tillämpningen av lagen i en annan jurisdiktion. Vare sig tvisten tas upp av skiljedomare eller i domstol ska varken du eller Twitch föra grupptalan, gruppskiljedom eller annan representativ talan eller förfarande mot den andra parten.
You will indemnify, defend and hold harmless Twitch, its subsidiaries and affiliates, and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney’s fees, arising out of or in connection with your purchase or use of any products, services or digital content, or any violation of this Agreement or of any law or the rights of any third party.
Twitch Interactive, Inc. is the seller of record of Ancillary Products and Services unless otherwise disclosed in connection with a particular Ancillary Product or Service.
These Terms of Sale, along with the Terms of Service, constitute the entire agreement between you and Twitch regarding purchases you make on the Twitch Service, superseding any prior agreements between you and Twitch relating to such purchases. The failure of Twitch to exercise or enforce any right or provision of these Terms of Sale shall not constitute a waiver of such right or provision in that or any other instance. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. If any provision of these Terms of Sale shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Sale and shall not affect the validity and enforceability of any remaining provisions. In the event of a conflict between these Terms of Sale and the Terms of Service, the Terms of Service shall be controlling.
Twitch Interactive, Inc.
350 Bush Street, 2nd Floor
San Francisco CA 94104, USA
Twitch Interactive, Inc.
Name of Representative: Emmett Shear, CEO
Address: 350 Bush Street, 2nd Floor, San Francisco, California 94104, USA