Account Security

If you have questions or concerns about your password, your Authy two-factor authentication token, or Twitch accounts registered using your email address, please contact our customer support team at There is a button to email support at the bottom of the page.

Responsible Disclosure Policy

We aim to keep Twitch safe for everyone and maintaining the safety and privacy of your data is one of our top goals. If you’ve discovered a security vulnerability in Twitch, we appreciate your help in disclosing it to us in a responsible manner. If you feel you have found a vulnerability, please email us at

Please include the following in security submissions:

  • Your email address
  • Your full name
  • Summary of issue (e.g., XSS on Page xxx, SQLi in yyy, CSRF on Page nnn)
  • Steps to reproduce the issue and/or a proof of concept

To report something particularly sensitive, you can let us know in your initial email to, and we’ll get back in touch about getting us the information using PGP.

If you wish to be recognized for having participated in our responsible disclosure program, please state that along with the name you would prefer to be listed under. We will list contributors who send us issues that have a CVSS score of High or above and that have not yet been disclosed.

Thank you to contributors to security at Twitch!