Global Expansion Manager

@ Twitch • Salt Lake City, UT

Global Expansion Manager

@ Twitch • Salt Lake City, UT

About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

Twitch is building the future of interactive entertainment. Every part of the work we do is with the goal of making Twitch even more efficient, and responsive. The Global Infrastructure Business Operations Team focuses on providing business support to internal Twitch teams and our infrastructure technology partners. The Global Expansion Manager will oversee the infrastructure deployment roadmap, configure finance systems between internal business entities, and other key responsibilities necessary for our continued worldwide growth.. You are someone who prides themselves on their attention to detail and is always searching for ways to improve the business. You will report to the Technical Program Manager.

You Will:

  • Program manage initiatives related to global expansion including new country corporate entity strategy, driving legal and tax research, coordinating with other expansion teams, and contributing to the process for local financial system setups
  • Design, develop, and lead the cross-organizational Vendor Onboarding Program with infrastructure vendors
  • Manage the end-to-end procurement ready process for the Global Infrastructure team working with procure-to-pay and CRM such as Coupa, Netsuite/Oracle, and Salesforce.
  • Identify, drive, and develop best practices, efficiencies, and project workflows for new markets
  • Work with the contracts and datacenter teams on region specific requirements for deployments (i.e. translation requirements, tax requirements)
  • Partner closely with the tools team to build and automate workflows for new entities and accounts
  • Actively and accurately report on the infrastructure deployment roadmap
  • Partner with our AWS counterparts to navigate and provide status updates for our infrastructure expansions
  • Ensure continued data quality through ongoing data audits, develop process improvements, and cleanup resolution

You Have:

  • Bachelor's degree and 3+ year(s) related work experience
  • Experience working with international teams
  • Exceptional analytical skills, and communication skills.
  • An eye towards continuous process improvement, including the ability to improve and simplify operational processes
  • Experience with Financial/CRM systems (i.e. Oracle, Coupa, Salesforce, ServiceNow)

Bonus Points

  • Familiarity with internet networks and/or datacenter infrastructure

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status, or other legally protected status