Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.
Twitch Customer Experience is passionate about solving issues for all of Twitch's community members. We are looking for passionate and motivated people. With Amazon's customer obsession philosophy, we are bolstering our Customer Experience team to provide excellent service to all of our community members, whether they be creators, customers, developers, or viewers.
As a Customer Experience Manager, you will lead a subsection of the team that focuses on supporting our growing community. You will report directly to the Customer Experience operations program manager, you will advocate for changes, consistency, and clarity for our broad community, as well as lead a small team of Customer Experience Specialists who operate across all areas of the Customer Experience organization.
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status, or other legally protected status
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