Strategic Partnerships Program Manager

@ Twitch • San Francisco, CA

Strategic Partnerships Program Manager

@ Twitch • San Francisco, CA

About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

Twitch is looking for an experienced Program Manager to design and lead the execution of the Global Business Development Team's essential business processes to maximize efficiency. The Global Business Development team is focused on growing Twitch through partnerships with game publishers, developers, channel partners and more. As the team is growing fast and increasing its scope, we need to scale our programs and processes and focus on operational excellence inclusive of international teams.

The Program Manager will be responsible for assessing our current processes and building the right scalable Rhythm of Business to maximize the team's efficiency as well as leadership's visibility in order to make effective decisions. Example of projects will include coordinating business critical initiatives, designing processes for new verticals, developing efficient data driven reporting, and communication cadence across the globe.

You will be comfortable driving agreement and results across cross-functional teams quickly.

You Will:


  • Design Processes that scale with business growth in volume and complexity and implement them across global teams
  • Develop documentation and communications for processes rollout and ongoing support
  • Uncover areas of opportunity to improve processes and operational performance and drive change management with Leadership team
  • Develop appropriate Rhythm of Business, standard business review formats and communication cadences
  • Manage and report out projects, pipelines, status and work with teams to remove project blockers
  • Hold self and others accountable to meet due dates at high quality

You Have:

  • Bachelor's degree in business, finance, economics or other highly quantitative field;
  • 5+ years of professional experience in Program Management or Operations Management
  • Foster cooperation amongst business stakeholders and bring things to completion
  • Experience gathering requirements, developing efficient processes, scorecards and reporting to surface meaningful measurements and actionable insights to leadership
  • Proven experience in prioritizing and completing multiple programs
  • Advanced skills in excel (can maintain complex spreadsheets) and experience with other program management tools (e.g. smartsheets, Airtable)
  • Ability to present your written materials to all levels within the company


  • Medical, Dental, Vision & Disability Insurance
  • 401(k), Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.),
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.