By using the Twitch Service, you expressly consent to the information handling practices described in this notice.
The Information Twitch Collects
User-provided Information : You may provide to Twitch what is generally called “personally identifiable” information (such as your name, email address, postal mailing address, home/mobile telephone number, credit card number and billing information) if you register for a Twitch Service, or upload, purchase, view or download certain content or products from the Twitch Service, enter contests or sweepstakes, or otherwise use the features and functionality of the Twitch Service.
“Cookies” Information : When you access the Twitch Service, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your computer. Twitch may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Twitch Service. Persistent cookies can be removed. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. We may also use Adobe Flash cookies, such as where we use Flash to provide video content. The Adobe Flash Player is an application and web tool that allows rapid development of dynamic content. Flash (and similar applications) use technology to remember settings, preferences and usage similar to browser cookies but these are managed through a different interface than the one provided by your web browser. You may manage or remove such cookies by accessing your Flash management tools available at Adobe’s website. Please note that by blocking any or all cookies you may not have access to certain features, content or personalization available through the Twitch Service.
“Automatically Collected” Information : When you access the Twitch Service or open one of our HTML emails, we may automatically record certain information from your system by using different types of tracking technology. This “automatically collected” information may include Internet Protocol address (“ IP Address ”), a unique user ID, version of software installed, system type, the content and pages that you access on the Twitch Service, and the dates and times that you visit the Twitch Service.
The Way Twitch Uses Information
Twitch uses the information that you provide or that we collect from you: to operate, maintain, enhance, and provide all of the features and services found on the Twitch Service; to improve your experience with the Twitch Service by delivering content you will find relevant and interesting, including advertising and marketing messages; to allow you to comment on content, and participate in online games, contests or rewards programs; and as necessary to comply as a service provider with the Digital Millennium Copyright Act.
We will use your email address, without further consent, for administrative communications such as notifying you of major Twitch Service updates, for customer service purposes, to address copyright infringement or defamation issues, or to contact you regarding any content that you have posted to or downloaded from the Twitch Service.
Twitch may periodically send promotional materials or notifications to you related to the Twitch Service. If you want to stop receiving promotional materials, you can go to www.twitch.tv/settings once you have logged in to the Twitch Service or follow the unsubscribe instructions at the bottom of each email. If you have installed a mobile app and you wish to stop receiving push notifications, you can change the settings either on your mobile device or through the app.
Twitch uses all of the information that we collect to understand the usage trends and preferences of our Users, to improve the way the Twitch Service works and looks, and to create new features and functionality.
Twitch may use “Automatically Collected” information and “Cookies” information to: (a) automatically update the Twitch application on your system; (b) remember your information so that you will not have to re-enter it during your visit or the next time you access the Twitch Service; (c) provide customized third-party advertisements, content and information; (d) monitor the effectiveness of third-party marketing campaigns; (e) monitor aggregate site usage metrics such as total number of visitors and pages accessed; and (f) track your entries, submissions, and status in any promotions or other activities.
When Twitch Discloses Information
Twitch is not in the business of sharing your personally identifiable information with other organizations for their marketing or promotional uses without your prior express consent. Please be aware, however, that any personally identifiable information that you voluntarily choose to display on any publicly available portion of the Twitch Service – such as when you publish content, comments or profile information – becomes publicly available and may be collected and used by others without restriction.
Twitch may disclose Automatically Collected and other aggregate non-personally-identifiable information with interested third parties to assist such parties in understanding the usage and demographic patterns for certain programs, content, services, advertisements, promotions, or other functionality of Twitch.
Twitch may disclose User information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright law) or respond to a court order, judicial or other government subpoena, or warrant in the manner required by the requesting entity.
Twitch also reserves the right to disclose User information that we believe, in good faith, is appropriate or necessary to take precautions against liability; protect Twitch from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Twitch Service; or to protect the rights, property, or personal safety of Twitch, our Users, or others.
You may update, correct, or delete your user information and preferences by visiting the Settings Page once you have logged in to the Twitch Service.
To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information. You are responsible for maintaining the secrecy of your unique password and account information at all times.
Twitch may allow advertisers, third-party advertising networks and third-party advertising serving companies to serve advertisements directly to you within the Twitch Service and other Twitch sites, services and software. By serving these advertisements directly to you, these companies can set their own cookies on your computer and trigger their own Web beacons and other tracking technologies to measure the effectiveness of their advertisements, and to collect and track information such as demographic information, inferred interests, aggregated information, and activity to assist them in personalizing the advertising content delivered to you. Twitch does not provide your personally identifiable information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks Twitch to show an advertisement to a certain audience (for example, males age 15 to 18) or audience segment (for example, males age 15 to 18 who have participated in certain promotions) and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience that they were trying to reach.
Our Commitment to Data Security
Twitch uses certain physical, managerial, and technical measures designed to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Twitch, and you do so at your own risk. Once we receive your transmission of information, Twitch makes efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If Twitch learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Twitch may post a notice on the Twitch Service if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us at firstname.lastname@example.org.
Our Commitment to Children’s Privacy
IF YOU ARE UNDER 13 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE TWITCH SERVICE AT ANY TIME OR IN ANY MANNER.
Protecting the privacy of young children is especially important. For that reason, Twitch does not knowingly collect or maintain personally identifiable information from persons under 13 years-of-age. If Twitch learns that personally-identifiable information of persons less than 13-years-of-age has been collected on or through the Twitch Service, then Twitch will take the appropriate steps to delete this information.
If you are the parent or legal guardian of a child under 13 who has become Twitch Service member, then please contact Twitch at email@example.com to have that child’s account terminated and information deleted.
The following are some resources that may help parents and legal guardians in monitoring and limiting your children’s' access to certain types of material on the Internet. While Twitch does not endorse these products, we provide information about them as a public service to our community.
- “OnGuard Online,” maintained by the FTC
- The Child Safety Network
- Control Kids
- Cyber Sitter
- Net Nanny
For Users visiting the Twitch Service from the European Economic Area or other non-U.S. territories, please note that any data you enter into the Twitch Service will be transferred outside the European Economic Area or such other non-U.S. territory for use by Twitch and its affiliates for any of the purposes described herein. In addition, because Twitch operates globally, we may make information we gather available to worldwide business units and affiliates. By providing any data on the Twitch Service, you hereby expressly consent to such transfers of your data to the United States or other countries.
In the Event of Merger or Sale
In the event that Twitch or assets related to the Twitch Service are acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from Users as part of that merger, acquisition, sale, or other change of control.
Twitch Contact Information